2436 spindle noise question (clattering)

Discussion in 'Woodturning Discussion Forum' started by Bill Luce, May 6, 2011.

  1. Mark Mandell

    Mark Mandell

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    Suggest you not wait for them. Instead, get the bearing numbers, go to NTN's site, check with their tech support, and order a new set of bearings directly. When they arrive, "mike" them along with their receivers to make sure you don't have a headstock machining error. With mis-cut threading on (how many?) spindles this sounds like a toolroom QC problem, but at least you'll know that it's not the bearings' fault.

    With you owning how many(?) of their machines, the response you're getting is kind of strange.
     
  2. John Van Domelen

    John Van Domelen Retired Forum Admin

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    Bill, knowledge is a good thing. Thank you for sharing your experience.

    Personally, I think that if OW is having manufacturing, QC issues, then they should be up front about it. If I were contemplating acquiring a new OW, the problems and the way you are being treated would give me pause, and would at least have me delaying my potential purchase until the matter has been addressed and resolved.
     
    Last edited: May 13, 2011
  3. ray hampton

    ray hampton

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    you mention that there is about 15% different in the weight, using a different metal or a thicker/thinner metal will affect the sound waves travel
     
  4. KellyDunn

    KellyDunn

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    How bout that. I am not the only one to say the new live centers have loud bearings. So I would guess I have nothing to lose by seeing if I have the right tool to take apart the old one. Oneway says they will rebuild the old one for I think $35. Then I have my shipping from Hawaii. But if they put in the same bearings as the new one, no thanks. Its loud. Am I also being to picky like they are saying Bill is being? As a full time turner used to a quiet machine for all these years I say no I am not and neither is Bill. Ford is price concious. Mercedes is not. They build the best they can and believers follow. I have not priced bearings in years. How do you find out about quality in a bearing? Just price? Reviews of some kind? The makers themselves?
     
  5. Mark Mandell

    Mark Mandell

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    Kelly,

    Go to NTN's website. They are the largest bearings maker, I believe. They also have bearing of the same size priced differently. They also have a tech support line (I think toll free) that you can ask questions like "I want a quite bearing" and they'll guide you from there. Been there twice to rebuild my routers. Pleased each time.
     
  6. Jerry Ellsaesser

    Jerry Ellsaesser

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    Mr Luce... thank you very much for posting about the problems with your One way....I was about to spend my money on one......thinking that One Way was the best but after reading this I think I will look else where........6-7 thousand is a lot of money to me and it has taken a long time to save up.....I sure dont want to waste it on a bum..lathe that the manufactur wont stand behind their products!...Again thanks much for posting
     
  7. Mark Mandell

    Mark Mandell

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    Jerry,

    Talk to Bill at Stubby USA and/or Brent at Robust Lathe.
     
  8. Bill Luce

    Bill Luce

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    Jerry,

    It's not my goal here to bash OW, I have been very happy for 12 years with my first 2436. It's been great and done all I've asked from it.

    And hopefully my current confusing experience would not be yours. I do recommend you listen to a newer OW lathe at higher rpms and make sure it fits your own needs. At this stage my old one does and my newer one does not come close.

    All the major lathes have their advantages and disadvantages, to some degree it's a personal preference thing. I personally like 2436 features like the left handed access I get with the OW protruding spindle nose, the speed control on the pedant so I don't have to bend over or cross my line of fire to adjust my speed (or risk bumping the speed knob on a big piece because the speed control box is on the ways somewhere), rely on the easy two speed switch on the ramp up and down, additional multiple remote stop start boxes, etc. That is why it has been a bummer to feel forced to move away from 2436's in my studio for my sanity, as I can't get all of these in any one new lathe. (Although it is kind of exciting, too.)

    Since this painful saga I have been thinking alot about what I want/need in a lathe so I can really check out lathes in St. Paul. If you have any lathe related questions or anything to share and are going to St. Paul, feel free to grab me there. Bill
     
    Last edited: Sep 2, 2011
  9. Dave Peebles

    Dave Peebles

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    Hi Jerry,

    I think it may be a little early to give up on the Oneway lathe. It has been one of the best lathes ever made for about 15 years or longer.

    I think if you do a bit of research you will find that there have been very few problems reported. And those that had problems had them taken care of in short order.

    Full discloser... I have a Oneway lathe that has been a real workhorse for me. I have had zero problems with it.

    I know that all of the folks at Oneway are good honest people, and will do their best to correct any problem.

    They have been at the head of the line with their support of the AAW for as long as they have been making lathes.

    I do hope that the problems can be worked out with the lathe in question, but it seems to me to be the exception rather than the rule.

    Best wishes,

    Dave
     
  10. KellyDunn

    KellyDunn

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    Mark, thanks. I guess its like going to Taiwan to have your machines made. They will make the quality you are willing to pay for. Other countries also but Taiwan has a good history of machine making. And I forget the article I ran across but it set me straight. It was questions given to some makers. They point blank stated they can make whatever you want. That whatever came with different price tags. It was like. Why are you blaming us? We made it exactly to the specs of our customer. And I now recall a thing from Oneway stateing something about the quality of bearings versus the price. Cannot put my hand on it at this moment.
    To the fellow considering a oneway. You were given great advise. Go see what the new machines sound like. I really modified my oneway. My complaints were perhaps more picky than Bills. I had harmonics which drove me nuts. Hell, I called every major turner I knew who had one to talk story. I was alone it seemed.So I had custom made steel plate tool rests made and a new spindle. Added another $1500 to my cost. But I quit bitching and went to work. I have the big outboard. My toolrest must be 15 pounds or more. But it does not flex off the tip. Oh, David Ellsworth told me at the time I was not the only one to have a complaint. I do not know about the Robust. But folks who own the stubby sure seem to like it. I really like my oneway. I would not want Bills noise though.
     
  11. Mark Mandell

    Mark Mandell

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    Taiwan

    This was explained to me by a client many years ago as a cultural difference, that being, in Asia "Quality control is the customer's responsibility." They will make exactly what you ask for, but no more, and price the job at that point. They are dedicated to the concept of you get what you pay for, but only what you pay for. American firms declined to do that (Yankee work-ethic, etm). The American consumer became a price-shopper, unwilling to pay for domestic quality when Japan, then Taiwan was there to make almost-as-good for less. Now it's the Chinese that make things but cut corners to meet price limitations. When Bernie Marris owned Serious Lathe, he had his machines made there. I've never heard anyone complaining about their quality. In fact, I think Bernie priced himself out of the market at that time; apparently his specs were set too high. When I was shopping for my "last" lathe, Serious was near the top of my list, but when I called, Bernie tried to sell me the company rather than a lathe, and said he had several large-model machines waiting at the port in Singapore.
     
  12. Excellent Experience With Oneway

    I am with Dave Peebles on this one. I have used my Oneway 2436 for five years and have no regrets about the purchase. With the exception of an on/off push button that went out a year or so ago, it has performed flawlessly. Notified Oneway about the push button. Received a new one in about a week. No charge. Excellent customer service!

    In the manufacturing and marketing of goods a "lemon" sometimes reaches the marketplace. Happens all the time - automobiles, kitchen applicances, etc. Most people don't stop buying a particular brand of automobile because there has been a recall to repair a manufacturing defect. Most people judge a product based on a long history of performance. It's unfair to judge the quality of goods based on the "lemon" experience.

    Responsible manufacturers work with customers to solve problems with their products until the customer is satisfied. I expect Oneway will solve Bill's problem to his satisfaction and in the end he will be happy that he purchased another Oneway lathe. - John
     
  13. Oneway 2436 Bearing Specs

    What specs should be used in searching NTN web site for Oneway 2436 replacement bearings? Assume one wants the best money can buy. - John
     
  14. Bill Boehme

    Bill Boehme Administrator Staff Member

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    The first thing to do is download their engineering manual. It has a section that provides good educational information about bearings and you will also find information about the various types and grades of bearings that they offer. The cheapest bearings obviously have the loosest tolerances and the most expensive bearings are high precision, have better seals, closer tolerances with less axial and radial free play, and available preloaded if your application requires that. Something to think about is that these very expensive top quality preloaded tight seal bearings may be noisier than the middle of the road bearings especially at very high speeds. If you want highest quality US made bearings, Fafnir and Torrington were two of the vendors that we dealt with back when I worked for a living. I think that these companies may have merged since then.
     
  15. John Van Domelen

    John Van Domelen Retired Forum Admin

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    Bill - sounds like lively conversation, and so long as the venue has red wine - I'll be there. :cool2:

    See ya in St. Paul.
     
  16. Bill Boehme

    Bill Boehme Administrator Staff Member

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    Ah, yes -- enjoying wine while whining about the whine. :D
     
  17. John Van Domelen

    John Van Domelen Retired Forum Admin

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    LOL - and the man just hijacked his own thread... :D ;)
     
  18. Mark Mandell

    Mark Mandell

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    See you in St. Paul, Bill. Did I understand that you will be the "winer"? Red, full bodied with some spice would be nice.:D
     
  19. Bill Boehme

    Bill Boehme Administrator Staff Member

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    I am hoping to WIN the Powermatic lathe at SWAT in August. If so, I will celebrate my WIN with a glass of WINE and try not to WHINE even if the lathe does WHINE.
     
  20. Mark Mandell

    Mark Mandell

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    #Winning :D:D
     

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