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Woodcraft Slow Speed Grinders

Discussion in 'Woodturning Discussion Forum' started by Kevin Miller, Apr 20, 2013.

  1. Kevin Miller

    Kevin Miller

    Joined:
    Apr 18, 2013
    Messages:
    22
    Location:
    Cincinnati, OH
    For those of you out there who have purchased slow speed grinders from Woodcraft recently and have been waiting patiently while they continue to move the backorder date back a week at a time on you, I talked to them today and received some very helpful information.

    I was told that they have received a large shipment of the grinders but their engineering department is not happy with the quality and is not willing to release them to customers.

    While I was a little disappointed to hear this and also to not be any closer to getting my new grinder I need, I was grateful that they were so honest about this.

    I ended up going elsewhere to get a grinder (bought the delta variable speed off of amazon instead).

    But I wanted to post this in case anyone else was in the same boat. It doesn't look like this issue is close to getting resolved anytime soon.

    I also wanted to commend Woodcraft on this issue for being honest with me. After all, it doesn't appear to me that this is their fault .
     
  2. glenkey

    glenkey

    Joined:
    Jul 8, 2010
    Messages:
    160
    Location:
    Tulsa, Ok
    Kevin it sound like Ohio has some stand up guys, and they are to be commended.
     
  3. Laurence Giglio

    Laurence Giglio

    Joined:
    Sep 7, 2012
    Messages:
    45
    Location:
    Mesquite Tx
    There had been several posts in other forums about poor QA/QC problems with the grinders, and the company got some major complaints. Its good they held back filling the orders, better to loose a sale but not the customer.
    I to went the PC route. Its OK, not a baldor, but hey, its like a 100 buck motor not a 400 dollar one.
     
  4. john lucas

    john lucas AAW Forum Expert

    Joined:
    Apr 26, 2004
    Messages:
    6,052
    Location:
    Cookeville TN USA
    I talked with the owner of our local woodcraft store. He said Woodcraft is taking this grinder thing very seriously and trying to weed out the bad Quality control problem. Says a lot about the company.
     

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