is this a good lathe?
Too late to cancel the order?Well I'm already living the Laguna customer service issue. The lathe hasn't shipped yet, and Rockler can't get anybody over there to tell them when the shipping date will be. And I missed the Jet sale that ended a couple weeks ago.
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Mine was. I had 4 trouble free years of use. Customer service was good from my own experience. I sold the lathe only because of a fantastic deal on another lathe.is this a good lathe?
I'm seriously considering calling today and spending the extra cash on a Jet 1840. I've owned Jet before and had zero issues.Too late to cancel the order?
I think I'm stuck now. Shipping in "processing" and can't cancel. So these are encouraging words. Thanks!I've been turning on an 1836 since 2019 with no issues. It's like vehicles, those with issues are often the loudest. Not dismissing the issues but what are the statistics of failure vs units that run fine.
I second this suggestion!I turned on a 1836 for a few years before I upgraded. It’s a solid lathe for its price point IMO. I had a few issues, but nothing major. If you’re expecting Robust or Vic quality, you’ll be disappointed, but it’s a good option for turners who want to graduate to a full size lathe for a few thousand dollars.
I would, however, strongly recommend you upgrade to a Oneway banjo. It’s only a few hundred bucks and will make turning on that machine a much better experience.
thanks Jaramiah. I'm not expecting that kind of quality as it's about half the cost of a 3520I turned on a 1836 for a few years before I upgraded. It’s a solid lathe for its price point IMO. I had a few issues, but nothing major. If you’re expecting Robust or Vic quality, you’ll be disappointed, but it’s a good option for turners who want to graduate to a full size lathe for a few thousand dollars.
I would, however, strongly recommend you upgrade to a Oneway banjo. It’s only a few hundred bucks and will make turning on that machine a much better experience.
Thanks Stan!I second this suggestion!
I don't doubt that they are good lathes. But if someone does their research, they probably won't choose Laguna.I've been turning on an 1836 since 2019 with no issues. It's like vehicles, those with issues are often the loudest. Not dismissing the issues but what are the statistics of failure vs units that run fine.
Please folks don't take this personally. There are many reasons I would not buy Laguna but that does not mean that every lathe they sell has problems or that every problem has to wait forever to be dealt with. All the lathes that I have purchased and kept have been basically trouble free and I have no problem telling someone that it is a good lathe. I have bought a few that were not the best examples of the companies wares and that soured me on their products, some of which you folks own. I don't own a Oneway or Robust not because they are bad lathes but because they have stainless steel beds. When I turn on a SS bed my body feels like I'm quivering, a feeling I don't get with cast iron. I know that sounds weird and I thought I was an oddity until I was talking to a pro (whom I cannot name) and he said the same thing. What I tell folks is to try and turn on as many different lathes that you can and then buy your last lathe first.
I owned a Laguna 18-36 for a little over two years. I did have multiple switch/relay problems. Always replacing something. I had great CS from Laguna. They always answered and were quick to send parts. That was 5 years ago. Another turner in our club has not had any problems with his 18-36. I got tired of replacing part and decided to buy a Robust. Unlike Bill I love the stainless ways. I have turned on cast iron, steel (Laguna), and stainless ways. Stainless are far better IMO. Actually the one thing I did not like about the Laguna was the steel ways. They just felt “scratchy” to me.
Mark, tell me you didn’t cut down your money tree and make a bowl!
I do understand a bit where they are coming from. If they don't normally sell banjos by themselves, they are made in the same quantity as the lathes. So possibly they had to special order an extra banjo to made with the next run of lathes. I do agree with you that them making excuses that you never placed the order is nonsense. However I do have friends that use Laguna lathes and they highly recommend them.Bought a banjo from Laguna:
1. An easy item to make and ship.
2. Telephone call; verified item number and price; paid for item.
3. About a month later issues and excuses started; on the shipping container; waiting for factory to ship; you did not order that part for that price (excuse dropped when I sent copies of their confirmation for the order and payment); parts back ordered.
4. We're canceling your order-that part isn't available. ??? It's a banjo for your lathes.??? I want it shipped.
5. A few days short of a year the shipment arrived.
All of this was for a banjo. Something to think about before you buy an expensive lathe with electronic components.