- Joined
- Nov 14, 2009
- Messages
- 33
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- 10
Having turned with a Nova 16/44 for several years, I noted, with interest the initial reports of Nova’s new Nebula. This looks like a lathe that ticks off many of the boxes I have jotted down for new lathe features.
But, despite my early good luck communicating with Teknatool in Florida after buying my 16/44, all of my attempts to find out details about the Nebula have resulted in no response. Several emails and phone messages have apparently drifted off into the ether.
Woodcraft and Rockler are listed as Nova dealers, but Woodcraft tells me that they no longer carry Nova lathes. Rockler lists the Orion and Galaxie on their website but they know nothing about the Nebula. The local Rockler dealer hadn’t remembered the last time he saw a Nova lathe in the store.
ACME and CPO list the Nebula, but they don’t have any and neither company appears to be answering their phones of late.
Wondering if anyone has heard anything that would shed light on the apparent downturn in Teknatool customer service response as well as the fact that dealers are so in the dark about a new lathe from a company that they have historically carried.
But, despite my early good luck communicating with Teknatool in Florida after buying my 16/44, all of my attempts to find out details about the Nebula have resulted in no response. Several emails and phone messages have apparently drifted off into the ether.
Woodcraft and Rockler are listed as Nova dealers, but Woodcraft tells me that they no longer carry Nova lathes. Rockler lists the Orion and Galaxie on their website but they know nothing about the Nebula. The local Rockler dealer hadn’t remembered the last time he saw a Nova lathe in the store.
ACME and CPO list the Nebula, but they don’t have any and neither company appears to be answering their phones of late.
Wondering if anyone has heard anything that would shed light on the apparent downturn in Teknatool customer service response as well as the fact that dealers are so in the dark about a new lathe from a company that they have historically carried.